OVERVIEW
Welcome to Coconera! The terms "we", "us" and "our" refer to Coconera, operated by Zarrachi. Coconera operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Coconera is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You are solely responsible for maintaining the security of your account credentials and for all activity on your account.
SECTION 2: OUR PRODUCTS
We have made every effort to accurately represent our Bags in our online store. Colors or appearance may differ depending on your device and screen settings. Descriptions are subject to change at any time, and we reserve the right to discontinue or limit any product at our discretion.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. Purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
SECTION 4: PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as shown in your order confirmation. Unless stated otherwise, posted prices do not include taxes, duties, or import charges. For accepted payment methods, see our Payment Policy.
SECTION 5: SHIPPING AND DELIVERY
All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. For full shipping details, see our Shipping Policy.
SECTION 6: INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, and product content, are owned by Zarrachi or its licensors and protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only, and must not reproduce, distribute, or create derivative works from our content without written consent.
SECTION 7: THIRD-PARTY LINKS AND TOOLS
The Services may contain links to third-party websites or tools we do not control. We are not responsible for the content, accuracy, or practices of any third-party site, and your use of them is at your own risk.
SECTION 8: RELATIONSHIP WITH SHOPIFY
Any sales made in our store are made directly with Coconera. Shopify is not responsible for any aspect of sales between you and Coconera.
SECTION 9: PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read it.
SECTION 10: PROHIBITED USES
You may use the Services for lawful purposes only, and agree not to violate any applicable law, infringe our intellectual property, transmit false or misleading information, upload malicious code, or use automated means (including scraping or AI agents) to access the Services without our permission.
SECTION 11: TERMINATION
We may suspend or terminate your access to the Services at our discretion, at any time, without notice.
SECTION 12: DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Services and products are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. Zarrachi is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 13: GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Netherlands. Zarrachi is registered in Netherlands (company number 89886925, VAT NL004432942B83).
SECTION 14: CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
CONTACT US
Our customer service is available Monday to Friday, 9:00 AM – 5:00 PM (ET). We aim to respond within 24 hours.
Email: info@coconera.com
Phone: +1 (321) 359-5116
Coconera is operated by Zarrachi, a company registered in the Netherlands.
Company number: 89886925
Company address: Oversticht 14, 3813NR Amersfoort, Netherlands