At Coconera, your security is our priority. Every transaction on our store is protected with industry-standard encryption and security protocols.
ACCEPTED PAYMENT METHODS
We accept the following payment methods:
- Visa
- Mastercard
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
All prices are listed in USD.
PAYMENT PROCESS
Select one of the available payment methods at checkout. You will be securely redirected to our payment page, enter your payment details and confirm your order. Your payment is processed using SSL encryption and you will receive an order confirmation by email.
FAILED OR REJECTED PAYMENTS
If your payment is unsuccessful, we recommend trying an alternative payment method or contacting your bank or card issuer directly. If problems continue, reach out to us at info@coconera.com.
SECURE CHECKOUT
Our store uses SSL (128-bit) encryption to protect your sensitive information, including payment and personal data, during every transaction. You can verify this by looking for the padlock icon and "HTTPS" in your browser's address bar at checkout.
PCI COMPLIANCE
We are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). We never have access to your full card number, after checkout we can only see billing/shipping information, order details, and the last 4 digits of your card.
YOUR PRIVACY
We do not rent, sell, or share your personal information with third parties beyond what is needed to fulfil your order. See our Privacy Policy for full details.
CONTACT US
Our customer service is available Monday to Friday, 9:00 AM – 5:00 PM (ET). We aim to respond within 24 hours.
Email: info@coconera.com
Phone: +1 (321) 359-5116
Coconera is operated by Zarrachi, a company registered in the Netherlands.
Company number: 89886925
Company address: Oversticht 14, 3813NR Amersfoort, Netherlands